This course gives you some basic and advanced Information Technology skills to help you to get the most out of your use of the Internet.

It teaches you how to get the most out of your web browser, and some other tips along the way too!

By the end of the course, you should have an understanding of:

• Good bookmark practices
• Making the most out of your browser
• Using RSS feeds
  
• How to get the most out of search engines
  
• Finding information on your computer
  
• Useful tools to help you work

Course content expanded and updated.

Level: Introductory to Intermediate

1 CPD hour

£15 + VAT

The aim of this course is to  provide you with some advanced internet skills, which will  help you in your practice. In particular, to provide you with the skills and resources that will make working remotely in different locations (eg. home, Court, your office or Chambers) more feasible.

By the end of the course, you should have an understanding of:

• Managing documents and your calendar online

• Printing from any computer

• Blogging

• Open Source software

• And other useful tools to help you work

Level: Intermediate to Advanced

1 CPD hour

£15 + VAT

This course provides an overview guide to the new Complaints Handling regime for Chambers which came into effect on the 1st May 2008, and includes details of the changes implemented by the Bar Standards Board in March 2009.

Aiming to provide a complete, concise guide to the new arrangements, including the mandatory protocol, guidance and the Bar Standards Board's monitoring powers, this course will help individual barristers familiarise themselves with the new rules, to ensure that Chambers and Sole practitioners are handling complaints appropriately.

In addition, the course offers tools to help you: a sample complaints record, flowchart and checklist.

By the end of the course you should be able to:

• Identify “what is a complaint?”
• Understand the requirements of the Code of Conduct.
• Understand how to operate an effective complaints procedure.
• Approach complaints prevention and risk analysis effectively.
• Comprehend the role of the Bar Standards Board in monitoring and auditing Chambers' complaints procedures.

Level: Introductory to Advanced - suitable for all barristers and Chambers' staff, and with relevant information for both those in Chambers and Sole Practitioners.

1 CPD hour

Cost: £15 + VAT

Here we provide you with a sample of our courses so that you can see what they are like before deciding to purchase them.

This sample course is free to anyone - just click on the course name to browse this course.