2017 Guide to the Mental Capacity Act 2005 & the Deprivation of Liberty Safeguards

2 CPD Hours

Competencies/Learning Objectives - Legal knowledge and skills, Working with clients and others

This course provides an introduction and overview guide to the Mental Capacity Act 2005 and the deprivation of liberty safeguards. Designed for all practitioners, and relevant to all practice areas, as the issue of mental capacity can apply in every sphere, course author Lucy Series guides you carefully through this complex but vitally important area of law.

By the end of the course you should be able to:

  • Understand what mental incapacity means in practice.

  • Identify when a client may lack the capacity to litigate.

  • Appreciate the types of decisions which can be taken on behalf of a person lacking mental capacity.

  • Identify the types of forward planning which can be put in place (LPAs, Deputyship and Advance Decisions).

  • Understand the work of the Court of Protection.

  • Understand the background to the deprivation of liberty safeguards and the basics of their operation.

  • Be aware of recent and future developments in the Mental Capacity Act 2005, the deprivation of liberty safeguards and the Court of Protection.

Dated: January 2017

About the author:

Lucy Series is a Research Associate at Cardiff Law School. Her research interests include legal capacity, community care and disability rights. Her current research focuses on the Court of Protection.  Lucy completed her doctorate in Law at Exeter University; her thesis examined the Mental Capacity Act 2005 and the deprivation of liberty safeguards. In addition to her academic research she has run training workshops for legal, health and social care professionals, carers and advocates on mental capacity, community care law and human rights.  She has written for Community Care magazine, Local Government Lawyer and The Guardian newspaper on mental capacity law and she writes a blog at thesmallplaces.wordpress.com.

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2017 Guide to Chambers' Complaints Handling

2 CPD Hours


Competencies/Learning Objectives - Legal knowledge and skills, Practice management, Working with clients and others, Ethics, Professionalism and Judgement

This course provides an overview guide to the Complaints Handling regime for Chambers - suitable for Barristers and Chambers' Staff.

Aiming to provide a complete, concise guide to the arrangements, including the BSB Handbook (introduced in January 2014) and Code Guidance, the historical but still applicable mandatory protocol and the Bar Standards Board's monitoring powers, as well as the Legal Ombudsman's role. This course will help individual barristers familiarise themselves with the rules, to ensure that Chambers and Sole practitioners are handling complaints appropriately. 

In addition, the course offers tools to help you: a sample complaints record, flowchart and checklist.

By the end of the course you should be able to:

  • Identify what is a complaint?
  • Understand the complaints handling requirements of the BSB Handbook and 9th Edition of the Code of Conduct (and the historical mandatory protocol)
  • Understand how to operate an effective complaints procedure
  • Approach complaints prevention and risk analysis effectively
  • Comprehend the role of the Bar Standards Board in monitoring and auditing Chambers' complaints procedures.
  • Appreciate the role of the Legal Ombudsman and the Bar Standards Board in considering complaints.
  • Understand the impact of the Alternative Dispute Resolution for Consumer Disputes (Amendment) Regulations 2015.

Course updated: January 2017

About the Author:

Amanda Millmore was called to the Bar in 1996 and is currently non-practising. She was previously a tenant in the Chambers of Timothy Raggatt Q.C. at 4 Kings Bench Walk, where she practised in the areas of Family Law, Personal Injury and Criminal Law for 8 years.  In 2015 Amanda joined the School of Law at the University of Reading as a lecturer and teaching fellow. She is also the author of a number of other courses for LegalTraining. Amanda can be found on LinkedIn here.

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