2017 Guide to the Consumer Rights Act 2015

1 CPD Hour = £18

Competency/Learning Objective - Legal knowledge and skills

The Consumer Rights Act 2015 regulates contracts between traders and consumers and consumer notices in England, Wales, Scotland and Northern Ireland. It aims to harmonise and simplify the current law, but also makes some key changes in relation to matters such as digital content and enhanced consumer remedies.

This course provides an overview of the new regime with links to all the key materials. Following completion of this course you will be fully up to date with:

  • the clarified tier of remedies in relation to contracts for the supply of goods

  • the new rules relating to digital content

  • the creation of a single fairness test for consumer contracts  and consumer notices

  • the ability of enforcers to impose enhanced consumer remedies

  • the new consumer collective action for anti-competitive behaviour

Course Dated: January 2017

About the Author:

Richard Quenby was called to the Bar in 1985, specialising in landlord and tenant, commercial property and insolvency work. Subsequently, he spent more than 6 years as the Principal Professional Support Lawyer in the Real Estate Division of Addleshaw Goddard LLP, worked as a Professional Support Lawyer at DWF LLP and is now a Supervisory Lawyer at Berwin Leighton Paisner. Richard has also worked as a freelance writer, tutor and lecturer. His published articles have appeared in Estates Gazette, Property Week, Legal Week and The Lawyer. He is a co-author of "Flat Schemes in Residential and Mixed Use Developments", published by Bloomsbury Publishing and a member of the Consultant Editorial Board of LexisPSL. He is also the author of a number of other courses for LegalTraining. Richard can be found on LinkedIn here.

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